What is the minimum order quantity?
Normally 3,000 pcs per item. Pricing is set by quantity, packaging, certification scope and the production plan.
How long is the lead time?
Around 35 days after pre-production sample confirmation. The sample stage confirms your configuration, logo and plug standard before mass production starts.
What warranty applies?
12 months, per the manufacturer's FAQ.
What payment terms are accepted?
T/T, L/C, D/P and D/A. The FAQ adds that other flexible payment arrangements can be discussed.
Can we put our logo on the chargers?
Yes — OEM/ODM support covers logo customization. See the OEM/ODM page for the full scope.
Can the wattage or ports be customized?
The FAQ names wattage (for example 65W or 100W) and USB-C / USB-A port configurations as customization options. The documented platforms run from 20W to 100W in single-port, A+C, 2C, 2C+1A, 2C+2A and 3C+1A layouts.
What plugs are available for our market?
Model by model: straight US, foldable US, EU, UK, KR and AU standards are listed across the range. The travel charger page groups the travel-ready models.
Why does the company recommend GaN?
The manufacturer's FAQ states that its GaN chargers reach up to 95% efficiency with 30% less energy loss than silicon chargers. That is the company's own figure, reproduced with attribution; the model-level fact is the smaller formats at each wattage, which you can compare in the GaN range. Background reading: GaN vs silicon chargers.
Which fast-charging protocols are supported?
The FAQ states support for PD 3.0 and QC 4.0 and compatibility with iPhone, Android devices and laptops such as MacBook. Per-model protocol details — including PPS ranges and the Samsung AFC, Huawei FCP/SCP and Apple 2.4A support listed on the 100W models — are in the series tables, and those per-model listings govern.
Are the products RoHS and REACH compliant?
The FAQ states that all products are RoHS 2.0 and REACH compliant. Per-model certification marks are listed on the series tables; certificate copies are available upon request — see certifications.
Anything else — a wattage point that is not documented, a market not covered by a model's listings, a packaging format — ask through the contact page and it will be confirmed against the current production plan rather than assumed.